FAQ

Our answers to your frequently asked questions
Access
Practice
What time can I get there?
Check-in from 3pm to 6pm.
How do I check in after 6pm?
You can contact reception either by telephone on 04 50 58 63 22 or by e-mail at réservation@capricedesneiges.com.
What time do I have to vacate the room?
We kindly ask you to vacate the rooms by 11:30 a.m. at the latest.
How do I get to the hotel?
What are the reception opening hours?
The hotel reception is open 7/7 from 7.30am to 6pm.
Are pets allowed on the premises?
Pets are allowed on the premises. Please ask for confirmation.
Does the hotel have a concierge service?
No.
What are the breakfast times?
Breakfast is served from 7:30am to 10:30am.
Equipment
Does the facility have parking?
Yes, a free, private, uncovered parking lot is available to our customers.
Does the hotel have PRM access?
No.
Does the hotel have a spa?
No.
Does the hotel have a restaurant?
No.
Services
Does the hotel offer transfers?
Unfortunately, we do not offer shuttle transfers.
Does the hotel have an elevator?
No.
What activities are available near the hotel?
Summer: Mountain biking & Electric scooters / Paragliding / Climbing / Canyoning...
Winter: Sled dogs / Snowmobiles / Skiing and downhill skiing / Sledging...
Bar & Catering
