Privacy policy
BUILDINVEST HÔTELS ET RÉSIDENCES (hôtel caprice des neiges), undertakes to ensure that the processing of personal data carried out in the context of its activity complies with European Regulation No. 2016/679, known as the General Data Protection Regulation (RGPD) of a personal nature, as well as with the French Data Protection Act (Loi Informatique et Libertés).
In this privacy policy (the " Policy "), we explain how and why we use your data, what your rights are and how to exercise them.
By accepting the Policy, you agree to our processing of your data.
What is personal data?
Personal data (" Personal Data " or " Data ") means any information relating to an identified or identifiable natural person:
- directly (last name, first name, email address) or
- indirectly (IP address, geolocation).
To whom is this Privacy Policy addressed?
This Policy applies to all our services (the " Services "), i.e. tourist residences and related hotel services (breakfast, etc.) via the website https://www.capricedesneiges.com (the " Site ").
Its purpose is to inform the Customer who uses our Services.
Who collects your Data?
The Data Controller, within the meaning of the European Data Protection Regulation, is BUILDINVEST HÔTELS ET RÉSIDENCES SAS (hôtel caprice des neiges), represented by its President.
How do we collect your Data?
BUILDINVEST HÔTELS ET RÉSIDENCES (hotel caprice des neiges), collects Data online (including by e-mail), on paper or orally (during a physical appointment or by telephone) and this Policy applies regardless of the method of collection or processing.
Why do we collect your Data?
Some of your Data are necessary for the processing and provision of our Services. Failure to provide this information will prevent the Services from functioning properly.
For your information, you will find below a non-exhaustive list of the categories of data collected, corresponding to the purposes of our data collection.
To answer your contact request :
- Categories of data collected: identity data (surname, first name, zip code, city, country), contact data (email address, telephone number), free comment area.
- Category of person: website users
- Legal basis: your consent obtained when sending the contact request
To subscribe to our newsletter :
You can subscribe to our newsletter by email.
- Categories of Data collected: identity data (surname, first name) and contact data (email address).
- Person category: users
- Legal basis: your consent obtained by registering for the newsletter.
You can unsubscribe from this newsletter at any time by clicking on the link provided in each newsletter.
To process your response to a job offer or recruitment request :
- Categories of Data collected: identity data (surname, first name), contact data (e-mail address, telephone number), information contained in the curriculum vitae and cover letter (free comment area).
- Category of person: website users
- Legal basis: pre-contractual measures taken at your request.
For statistical purposes:
- Categories of Data collected: browsing data (IP address).
- Category of person: website users
- Legal basis: your consent when you accept the deposit of statistical cookies.
When creating an account :
- Categories of Data collected: login data (password) and contact data (e-mail address).
- Category of person: website users
- Legal basis: Your consent.
Are you obliged to provide your Personal Data?
When you make specific requests, such as registering for our newsletter, the processing of your Data is mandatory. Indeed, we cannot proceed with your registration without processing your Data (email address in particular).
Please note that when you give your consent to the processing of your Personal Data, you have the right to withdraw this consent at any time via the dedicated address rgpd@buildinvest.com
How long do we keep your Data?
We only keep your Data for as long as is necessary to carry out the operations for which it was collected, except where the law provides for a different retention period.
- For contact forms: data is kept until the request is processed, then deleted immediately.
- For recruitment requests: data is kept for 2 years in the event of no response or refusal. After recruitment, data is kept for the duration of the employment contract, then destroyed 2 years after the last contact.
- For authentication: data is kept for 1 year from the last connection.
- For statistics: data is kept for 13 months, after which it is deleted or contact renewed.
You acknowledge that the Data you communicate to us and which are stored in our information systems are accurate and constitute proof of your identity.
With whom do we share your Data?
The Data collected are shared, according to their respective needs and in accordance with the purposes mentioned above, with :
- the staff of BUILDINVEST HÔTELS ET RÉSIDENCES SAS (hotel caprice des neiges)
- staff from external reservation and delivery services,
- staff from external candidate management services,
- staff of external hosting services for our website,
- staff of external services sending confirmation emails following product orders or reservation requests.
Is your Data sent outside the European Union?
We may share some of your Data outside the European Union with service providers located outside the European Union. Nevertheless, each transfer is governed by a mechanism ensuring protection equivalent to that guaranteed by European Union law.
As the Site is accessible on the Internet, its content, and therefore your publications, may be accessible outside the European Union.
What security measures have we taken to protect you?
We undertake to implement all the technical and organizational measures necessary to protect your Personal Data.
To guarantee a high level of confidentiality, our website uses SSL (Secure Socket Layer) encryption.
Our contracts with our service providers include a section dedicated to data protection, in compliance with applicable laws.
What are your rights?
In accordance with the Data Protection Act and subject to compliance with legal obligations imposed on BUILDINVEST HÔTELS ET RÉSIDENCES SAS (hotel caprice des neiges) in connection with its business, each individual may exercise the following rights:
You can :
- Request a copy of your session content data, service requests, recruitment requests - Right of access
- Correct inaccurate personal data - Right of rectification
- Request the deletion of certain Data concerning you; however this request is incompatible with the processing of your response to a job offer - Right of deletion
- Oppose our processing of your Data; this request is incompatible with the processing of your order for products or your reservation request - Right of opposition
- Decide at any time to withdraw your consent - Right of withdrawal
- Restrict the use of your Data until your request has been processed - Right to restrict processing
When a Data violation likely to generate a high risk for your rights and freedoms is detected, you will be informed of this violation as soon as possible.
You may formulate directives concerning the conservation, deletion and communication of your Personal Data after your death, in accordance with article 85 of law 78-17 of January 6, 1978.
How to exercise your rights
These rights and instructions can be exercised by writing to us at :
- by post to the following address: 18, rue de Prony - 75017 PARIS ;
or
- electronically: rgpd@buildinvest.com
In order to enable us to identify you quickly and respond to your request, you must attach to your request all the information needed to establish your identity (in particular your customer number or a request made directly via your account). A reply will be sent to you within 1 month of receipt of your request. In certain cases, due to the complexity of the request or the number of requests, this deadline may be extended by 2 months.
You can also contact the Commission Nationale de l'Informatique et des Libertés (CNIL), the regulatory authority responsible for ensuring compliance with regulations on the protection of personal data in France, via the Internet at https://www.cnil.fr/fr/agir or by post at the following address: Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX.
Changes to this privacy policy
We may update this Policy by posting a new version on our Site. We undertake not to lower the level of confidentiality of your Data substantially without informing you and obtaining your consent.
Contact
If you have a question about our Privacy Policy, please contact us:
- Electronically: rgpd@buildinvest.com
- By post: 18, rue de Prony - 75017 PARIS
